We have subscribed to a system called HotDoc which will enable you to book appointments online and improve our communication with you.
Key Features:
- Online Booking: You can easily schedule appointments online, reducing holding times on the phone and administrative workload.
- Reminders and Confirmations: Automated SMS and email reminders will help keep you informed about your appointments.
- Follow up care reminders: After appointments, the system can send you reminders for follow up visits or tests.
- Patient Communication: HotDoc allows for secure messaging between you and our practice, facilitating better follow-up and patient engagement.
- Health Information Updates: You can update your own health information online, ensuring that we have the most accurate data for your care.
- Feedback and Reviews: The platform enables you to provide feedback, which can help us identify areas for improvement.
Benefits:
- Efficiency: Reduces administrative tasks, allowing staff to focus more on patient care.
- Patient Satisfaction: Improves overall patient experience with convenient services.
- Improved Workflow: Streamlines appointment management and patient communication.
Please be assured that you can still book your appointment in person or on the phone. HotDoc is an extra system that can make it easier for you to book online, at a time that suits you.